WhatsApp Business setup
Set up business details, greeting and away messages, quick replies, labels and a practical way to handle common enquiries.
Business systems & workflow automation
Less manual work.
Better-run business.
We design practical systems that help growing businesses manage leads, streamline repetitive work and connect everyday workflows — from a focused setup to custom automation.
Start with one clear improvement. Scale into connected workflows when the business is ready — without adding complexity for its own sake.
Built around tools you may already use:WhatsApp BusinessGoogle SheetsFormsEmail
Start with a short, no-obligation conversation.
Noida / Delhi NCR · Remote support across India
One enquiry. A clear next step.
Example workflow, not a client result.
A connected workflow
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1Enquiry capturedWhatsApp, phone, referral or online form
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2Details organisedCustomer details and request are recorded clearly
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3Next step identifiedWho should respond and what happens next is clear
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4Follow-up trackedNext actions and due dates are easier to manage
Illustrative process only. Some steps may be manual or automated depending on the agreed scope and available tools.
Where sales usually gets stuck
Most businesses don't need more software. They need the work between their tools to stop falling through the cracks.
Enquiries arrive through calls, WhatsApp, referrals and social media. Without a simple process, details get scattered and follow-ups are easy to forget. We help make the next step clear.
- 01New enquiries sit aroundSomeone has to notice the lead, copy it and decide who should handle it.
- 02Follow-ups depend on memoryGood enquiries go cold because the next call or message never happens.
- 03Too much WhatsApp + ExcelCustomer details move between chats, sheets, phones and CRMs.
- 04Owners can't see the whole pictureIt's difficult to know which leads were contacted, which are pending and which were lost.
What we build
Simple systems for everyday business work.
We start small: organise replies, keep enquiry details in one place and make follow-ups easier to track. More advanced automation is scoped only when it makes sense.
Enquiry & follow-up tracker
Organise new enquiries, status, responsible person and next follow-up in a simple shared tracker.
Customer communication
Make common information easier to share, from fees and timings to service details and next steps.
Workflow organisation
Map a repetitive admin process and simplify handoffs, task lists and status updates.
Custom automation
When a process genuinely needs it, connect forms, spreadsheets, email and supported business tools.
Setup & handover
Get a clear walkthrough and basic documentation so you know how to use and maintain the setup.
Common use cases
ManufacturersDistributorsWholesalersReal estateClinicsAgenciesProfessional servicesOther growing businesses
Example workflow
From enquiry to follow-up, without the guesswork.
A simple example for a local service business, supplier or real estate team. This is an illustrative workflow; it is not a claim that a live client integration is already deployed.
Demo / example system
Discuss a similar system →
A simple enquiry-to-action workflow
Illustrative example only. The exact setup depends on your tools and process.
01
Enquiry arrivesWhatsApp, phone call, referral or online form.
02
Details are recordedCustomer, request, status and next action are noted in one place.
03
Someone owns the next stepThe enquiry is assigned or clearly marked for follow-up.
04
Follow-up is trackedA due date and pending list help reduce forgotten callbacks.
05
Progress is visibleThe team can see what is new, pending or completed.
Example interface copy. Your workflow and tools would be configured around your business.
Engagements
Start focused. Build for scale.
Choose a defined starting setup or work with us on a larger operational workflow. We confirm the scope, deliverables and any third-party costs before work begins.
Focused setups · One-time
WhatsApp Business Setup
₹2,499
A professional foundation for customer communication.
Organise your business profile and common replies so everyday enquiries are easier to handle.
- Business profile & hours
- Greeting / away message setup
- Quick replies & labels
- Walkthrough and handover
Lead Management System
₹4,999
A clearer view of leads, ownership and next actions.
A customised starter system for teams that need to organise enquiries and track follow-ups.
- Customised lead tracker
- Status and next-action fields
- Basic follow-up view and dashboard
- Setup, testing and handover
Custom systems · Scoped engagements
Custom Workflow Automation
From ₹12,500
For connected processes and more substantial workflow needs.
We map a real operational bottleneck and implement a solution around the tools your team uses.
- Workflow review and solution plan
- Defined integrations and deliverables
- Testing and documentation
- Handover and agreed launch support
Automation & Operations Partnership
From ₹15,000 / month
For teams that need their operations to keep improving.
We help reduce repetitive admin, improve visibility across active workflows and implement agreed improvements as your business evolves.
- Maintain and improve agreed business workflows
- Reduce repetitive data entry and reporting where practical
- Prioritised workflow enhancements within scope
- Defined deliverables, support and response expectations
Starting prices are indicative and depend on scope. One-time setup prices cover only the listed deliverables. Paid software, API access, messaging charges, ongoing support and additional integrations are excluded unless agreed in writing. Monthly partnerships have defined deliverables and support limits. WhatsApp Business setup does not include WhatsApp API automation.
Why Fieldwork Partners
Practical by design. Built to grow.
Built around your tools
Make your existing tools work together before adding unnecessary software.
Focused on the workflow
We start with what is happening today and identify where the work gets stuck.
Designed to scale
Start with one clear improvement and extend the system as your operational needs grow.
Direct communication
You work directly with the person building and improving the system.
How we work
Understand the process before automating it.
01
Assess
We understand the workflow, tools and bottlenecks.
02
Design
We map the simplest system that solves the actual problem.
03
Build
We connect, test and refine the workflow with your requirements.
04
Improve
Keep it running, make changes and add new workflows when needed.
About Fieldwork Partners
One founder. Direct work.
Fieldwork Partners helps small businesses organise customer communication and repetitive admin work through practical setups and workflow automation. Founded by Ankan Jha in Delhi NCR, the studio works directly with each client to understand the current process before recommending a solution.
Start with the workflow
Tell us what is getting stuck.
Tell us how you currently handle enquiries, replies or follow-ups. We will first understand the process, then suggest a practical next step.
Email: ankan@fieldworkpartners.in
WhatsApp: +91 91231 15249